Ring doorbell troubleshooting:-
Here we will give you the information about common Ring doorbell issues and problems that people face and Ring doorbell troubleshooting Tips and tricks. With the provided you will be able to fix your issues with ring doorbell.
Poor Wi-Fi signal strength:-
How To Know
If your doorbell is giving poor quality while using the ring doorbell live view.
b) If the notification your are getting are delayed
c) At some times not receiving notifications at all.
d) Motion and Ring events are failed to connect.
e) Live view taking more time like more than 3-4 seconds to connect.
There are three main factors that can effect or weaken the Wi-Fi strength
Physical blocking or obstruction
Wi-Fi networks competing
Other Smart electronic devices that you use in your house
Troubleshooting tips for Wi-Fi Here are some quick tips that will help you get a stronger Wi-Fi connection
• There are some router that automatically moves or switches to less crowded signal services. You have to make sure that your router is enables to use this feature if not you have to turn it on.
• You can try to move your router closer to your ring doorbell smart devices. Or you can try to move your Ring doorbell devices closer to the router. If you can’t do either then you can try to lift your router 1 foot or 2 it will help strengthen your Wi-Fi signal
• It is possible that other electronic devices are interfering with your Wi-Fi signal you can try unplugging them. You can try moving your electronic devices away.
Insufficient Power:-
How to know
a) If your smart device keep losing connection with Wi-Fi connection.
b) If the white light on the device is going off and your device is shutting off.
c) If the night vision is not working on your Ring doorbell
d) If your device is Freezing up when it is on a live event
Troubleshooting tips for insufficient – Troubleshooting the insufficient power issue depends on If your Ring doorbell is connected to an internal smart doorbell chime or not. The pro power kit needs to be installed properly if you don’t have a pre installed doorbell. If you are using a doorbell transformer for powering your Ring pro and an internal doorbell is not being used, a pro power cable needs to be installed.
Lost Wi-Fi Connection:-
How to know
a) When your Ring doorbell emits a sound after you push a button.
b) When Ring doorbell don’t show any captured events.
c) No alerts in the Ring app.
There can be multiple reasons that your Ring doorbell is losing Wi-Fi connection or getting disconnected from your internet.
Some main reasons why it can go offline
• Power surge can affect your internet router.
• Low power also can be a major factor for the device to go offline.
• A wiring issue or it is possible that a wire got loose.
• If you have changed your Wi-Fi password that can also be a reason.
Troubleshooting Tips – Firstly you need to address the issue why it has happened. You can check the internet connection on your ring doorbell in the Ring doorbell app.
It will say offline in the under the network header if it is offline.
All the lights on the router must be green and make sure to check all the wires are connected properly.
Remove the router from power and plug it back in after 30 seconds.
If nothing works make sure to check if your Ring doorbell is getting enough power.
You can get in touch with the technicians if your ring doorbell not working and you want the best ring doorbell troubleshooting for your ring doorbell for the instant setup call on our toll-free number. -888-403-0580
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