Ring Doorbell as such are tremendously durable and sturdy devices. They hardly ever develop any Ring Doorbell Audio Issues, technical malfunctions or glitches. Ring Doorbells are good quality doorbell can very well last for 10 to 15 years without developing even a minute fault. Nevertheless, even the best of electrical devices can fail at times and the doorbell is no exception. A doorbell with audio issues? Spare a thought for the embarrassment with Ring Doorbell Audio Issues. A visitor walks up to your door and rings the doorbell only to realize that you Ring Doorbell doesn’t ring and is facing some sort of Ring Doorbell Audio Issues. Now that’s a real disappointment. There is no excuse that you have to settle with such a situation when you can easily troubleshoot and repair your Ring Doorbell Audio Issues. Recent doorbell cameras are often capable of the 2-way talk functionality which means they can actually record audio along with playing back audio through a speaker. If a doorbell camera is listed as having 2-way talk, it is an easy way to confirm that it records audio and video. If you’ve been having audio issues with your Ring app or a device, when you’re trying to use Live View, the following troubleshooting steps should help you get your device and app back to normal.
Ring Doorbell Audio Issues - Troubleshoot Ring Doorbell Audio Issues
o Check your mobile device to ensure that the external volume control is turned up to a sufficient level to hear the person.
o Apart from the external volume control, there are audio controls in your device settings.
(If you do not know how to check your device settings, you can search online for ‘audio controls’ and the name/model of your device).
o Make sure you are utilizing the two-way talk feature.
o Make certain the microphone icon is enabled on the app screen. You can also tap the green button to talk.
o If you have an Ring Protect Plan, check to see whether or not you can hear sound on a stored recording.
o If you do not hear any sound in the stored recordings, check the external volume controls and audio controls in your device settings.
o If you do hear sound on the stored recording jump to the next troubleshooting step.
o An ongoing call may interfere with the sound on some mobile devices. In such a case, try to end the call and try Live View again.
o In case the Bluetooth of your device is ‘on’, turn off the Bluetooth connection from your device settings and try Live View again. Bluetooth might be interfering with your audio causing issues.
o Turn off the device for at least 30 seconds. You can do so by either removing the battery or unplugging it. After that, put the power back on and try again.
o If you have checked all of the above mentioned factors and are still facing any sort of audio issues, then most likely there is a problem with your Wi-Fi connection.
o If required, try to remove the device from where it’s set up and move it closer to the router or you can also move the router closer to the device. (Do a test event and see if you can hear the person on the other end after you’ve moved the device/router).
o If your problem is a poor Wi-Fi connection, a Wi-Fi extender such as the might help in fixing the problem.
o If you come across poor audio or video quality during a live view, but your recordings are fine then the cause may be either a poor connection between your mobile device and the cloud, or a connectivity problem between the Ring device and your Router.
o If experience poor video or audio quality when viewing both the live as well as the recorded video in the Ring application, the problem is always some sort of Wi-Fi issue like signal or data loss.
o If the speaker is not quick to respond at all and no sound can be heard, even after ensuring audio is enabled from both the application and the Doorbell, the speakers might need to be replaced.
o The microphone on the Ring Doorbell might not be enabled due to which you will not be able to receive and hear any sound. Therefore, ensure that the microphone has been enabled on the device.
o If the speaker is not responsive at all and no sound can be noticed, even after ensuring audio is enabled from both, the Ring application as well as the Ring Doorbell, the speakers might need to be replaced.
o If you can hear audio from your Ring Doorbell on your phone, but no sound is travelling from your phone to the Ring Doorbell, it is possible that the Ring app does not have access to your microphone.
With this we wrap up our guide to Ring doorbell audio feature – Troubleshoot ring doorbell audio issues We have provided you all information regarding Ring doorbell audio feature – In case of any more related query, contact us on our Toll Free Number +(844)-917-9111 and our team of experts will get in touch for assistance, at the earliest.
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